Hotels.com Discount Codes in February 2026

Hotels.com

When it comes to planning your next getaway, Hotels.com offers an unparalleled selection of hundreds of thousands of properties, ranging from luxury spa resorts to cozy, accessible countryside cottages. For the UK’s disabled community, the platform is a vital resource thanks to its robust accessibility filters.

Browse all discounts, vouchers, and promos from Hotels.com

Woman walking through historic European street towards landmark building promoting city break hotels with disabled discounts in the UK

7% off selected hotel stays 

How to use the Hotels.com discount

Shopping with Hotels.com

Hotels.com is a global hotel booking platform that allows customers to search, compare and book accommodation across the UK and worldwide. The platform lists a wide range of properties, including hotels, aparthotels and serviced accommodation, catering to different budgets, locations and accessibility needs.

Hotels.com is particularly popular for its flexible booking options and wide choice, allowing travellers to filter by location, price, amenities and guest ratings. Through Purpl, eligible members can access a Hotels.com disability discount, helping people with disabilities and long-term health conditions reduce the cost of travel and accommodation.

Other ways to save with Hotels.com

  1. Using the Hotels.com Rewards programme to earn free nights after qualifying stays
  2. Booking refundable rates where flexibility is needed
  3. Comparing different room types and dates to find lower prices
  4. Watching for seasonal sales and limited-time promotions
  5. Booking well in advance or, in some cases, closer to travel dates for better rates

Why Purpl members love Hotels.com

  1. Wide choice of accommodation in one place
  2. Easy comparison of prices, locations and guest reviews
  3. Filters that help identify suitable amenities
  4. Flexible booking options on many properties
  5. Access to Purpl-linked disability discounts to help reduce travel costs

Accessibility and helping the disabled community

  1. Search filters that allow users to view accessibility-related amenities provided by hotels
  2. Clear property descriptions and guest reviews to support informed decisions
  3. Ability to choose refundable bookings for health-related flexibility
  4. Accessibility features vary by hotel, so it’s important to check individual property details and contact the hotel directly if specific needs must be met
  5. Online booking that reduces the need for phone-based reservations

Hotels.com customer service and booking policy

Customer service

Hotels.com provides customer support for bookings, cancellations and account queries.

Customer Support

Cancellations, changes and refunds

Cancellation and refund policies depend on the individual hotel and the rate selected at the time of booking. Some bookings are fully refundable, while others are non-refundable or date-restricted. Customers should always review the room’s cancellation terms before completing a booking and contact Hotels.com support if changes are needed.

Purpl tips & insights about Hotels.com

  1. Choosing refundable rates can help manage uncertainty around health or travel plans
  2. Reading recent guest reviews can give insight into accessibility beyond listed amenities
  3. Aparthotels can offer more space and flexibility for longer stays
  4. Checking check-in and check-out times helps with travel planning and energy management

Frequently asked questions (FAQs) for Hotels.com

Is Hotels.com reliable for booking hotels?

Yes. Hotels.com is a well-established booking platform used worldwide, offering secure payments and customer support.

Can I cancel a Hotels.com booking?

It depends on the hotel and rate selected. Some bookings are refundable, while others are non-refundable or have limited change options.

Does Hotels.com offer a rewards programme?

Yes. Hotels.com Rewards allows customers to earn a free night after collecting qualifying stays, subject to programme terms.

Can I book accessible hotel rooms on Hotels.com?

Hotels.com lists accessibility-related amenities where provided by the property, but availability varies by hotel. It’s recommended to contact the hotel directly to confirm specific needs.

Does Hotels.com offer a disability discount through Purpl?

Yes. Hotels.com works with Purpl to provide eligible members with access to a disability discount, helping reduce the cost of accommodation for people with disabilities and long-term health conditions.

Hotels.com and working with Purpl Discounts

By working with Purpl, Hotels.com helps make travel and accommodation more affordable and accessible for people with disabilities and long-term health conditions, supporting inclusive travel experiences.

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