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  3. Alton Towers

Alton Towers Discount Codes in September 2026

Alton Towers

Looking for a verified Alton Towers discount code? Purpl partners with Alton Towers Resort to provide verified savings for eligible people with disabilities and long-term health conditions, as well as carers. Alton Towers combines rollercoasters, family rides, CBeebies Land, SEA LIFE, an indoor Waterpark and themed resort accommodation in Staffordshire. Purpl members can currently save up to 15% on standard Alton Towers day tickets and 10% on eligible B&B stays, subject to the current offer terms.

Thrill-seekers riding a roller coaster with vibrant orange tracks and blue supports, hands raised in excitement against a clear blue sky.
Alton Towers

Browse all discounts, vouchers, and promos from All Alton Towers offers

Alton Towers attractions, castle, aquarium and visitors — Alton Towers Purpl discounts for disabilities and long term health conditions, mobility discounts and offers.
Good to know

Alton Towers

4 days out for £49

Ends 22/10/26
Children play inside a giant pumpkin at Alton Towers, with Purpl discounts for disabilities and long term health conditions and shopping discounts for disabled people.
Good to know

Alton Towers

Book a Short Break and get a 2nd day free!​

Ends 14/09/26
CBeebies Land entrance at Alton Towers Resort, Purpl discounts for disabilities and long term health conditions, disabled travel discounts UK.
Exclusive

Alton Towers

10% off B&B

Mother and children playing in waterpark, Alton Towers, Purpl discounts for disabilities and long term health conditions, disabled travel discounts UK.
Exclusive

Alton Towers

Up to 15% off standard day entry

About Alton Towers

Looking for a verified Alton Towers discount code? Purpl partners with Alton Towers Resort to provide verified savings for eligible people with disabilities and long-term health conditions, as well as carers. Alton Towers combines rollercoasters, family rides, CBeebies Land, SEA LIFE, an indoor Waterpark and themed resort accommodation in Staffordshire. Purpl members can currently save up to 15% on standard Alton Towers day tickets and 10% on eligible B&B stays, subject to the current offer terms.

What should you know before visiting Alton Towers?

Alton Towers is one of the UK's largest theme park resorts, with thrill rides including Nemesis Reborn, The Smiler and Wicker Man alongside family attractions, CBeebies Land, SEA LIFE and resort hotels. New for 2026, CBeebies Land is also home to Bluey the Ride: Here Come the Grannies.

Accessibility support includes free Essential Companion tickets for eligible disabled guests, the Merlin Ride Access Pass, accessible changing facilities, wheelchair and mobility-scooter hire and detailed information about individual ride requirements.

Purpl members can currently save up to 15% on standard Alton Towers day entry or 10% on eligible B&B stays.

How can you save money at Alton Towers?

Purpl members have several particularly useful ways to reduce the cost of an Alton Towers visit:

  • Up to 15% off standard day tickets: Eligible Purpl members can save up to 15% on standard Alton Towers day entry, with the exact saving depending on the visit date and availability.
  • 10% off B&B stays: Purpl members can currently save 10% on eligible Alton Towers B&B stays.
  • 10% off your first Access Card: Purpl members can get 10% off their first Access Card, reducing the current price to £15 for three years. Eligible visitors can use an Access Card when applying for the Merlin Ride Access Pass, or apply for the free Merlin Digital Access Pass instead.
  • Free Essential Companion ticket: Eligible disabled guests can receive one free Essential Companion ticket for their visit. Alton Towers confirms that an eligible disabled guest using a percentage-off promotional voucher can still receive their free companion ticket.

Why do disabled households choose Alton Towers?

Disabled households may choose Alton Towers because the resort combines high-thrill rides, family attractions, children's areas, SEA LIFE and overnight accommodation in one destination, giving groups more flexibility to plan around different interests, energy levels and access requirements.

Alton Towers also provides detailed accessibility information before a visit, including a digital Ride Access Pass, free Essential Companion admission, accessible changing facilities, sensory support and individual ride-access information. One important consideration is the terrain. Alton Towers is a large and very hilly site, which may be more demanding for some wheelchair users and people with limited mobility.

Dedicated accessibility and visitor support

Ride Access Pass: The Merlin Ride Access Pass provides a reasonable adjustment for eligible guests who cannot queue for prolonged periods because of a disability or long-term health condition. The digital RAP app allows visitors to pre-book and manage their virtual queue reservations.

Free Essential Companion tickets: Eligible disabled visitors can receive one free Essential Companion ticket when they provide accepted documentation. Percentage-off promotional tickets can still be used alongside the companion-ticket arrangement where the promotion terms allow.

Changing Places and accessible toilets: Accessible toilets are available around the Theme Park. There is a Changing Places facility at X-Sector and smaller Spaces to Change at Fountain Square and Gloomy Wood, including height-adjustable changing beds and tracking hoists.

Sensory support: A dedicated Sensory Space is available in CBeebies Land for visitors with additional sensory needs. Alton Towers also provides a visual story for arriving at the Theme Park and sensory information for selected areas and rides.

Wheelchairs and mobility scooters: Manual wheelchairs are available in limited numbers, while mobility scooters can also be hired subject to availability. Alton Towers advises visitors to consider the resort's steep terrain when using powered mobility equipment.

Assistance dogs: Assistance and guide dogs are welcome in the Theme Park and resort hotels, although they cannot accompany guests on rides and must remain with another member of the party while the disabled guest rides.

Does Alton Towers offer free carer tickets?

Yes. Alton Towers provides one free Essential Companion ticket for an eligible disabled guest who requires support during their visit.

Accepted evidence includes qualifying DLA or PIP documentation, Attendance Allowance or Carer's Allowance documentation, ESA, DSA, a DID card, Blue Badge, Certificate of Visual Impairment and an Access Card displaying the companion symbol.

Importantly, Alton Towers confirms that a disabled guest using an eligible percentage-off admission voucher can pay the reduced ticket price and still receive one free Essential Companion ticket.

For eligible short-break bookings, Essential Companions can also receive free Theme Park or Waterpark admission, although the free companion arrangement does not reduce the accommodation or extras portion of the booking.

How does the Alton Towers Ride Access Pass work?

The Merlin Ride Access Pass is designed for eligible guests who cannot use conventional queues because of a disability or long-term health condition. It works as a virtual queuing adjustment, rather than unrestricted priority access.

Eligible visitors use the Merlin Ride Access Pass app to pre-book and manage their RAP reservations at Alton Towers. The app works with an eligible Access Card or Merlin Digital Access Pass and includes accessibility features such as screen-reader compatibility and adjustable text sizes.

Purpl members can also get 10% off their first Access Card, currently reducing the price to £15 for three years.

Which rides are accessible at Alton Towers?

Accessibility varies between Alton Towers rides because individual attractions have different restraint, transfer, mobility and emergency-evacuation requirements. Alton Towers provides ride-specific accessibility information so guests can check which attractions are suitable before visiting.

View the Alton Towers Theme Park accessibility and ride information

Alton Towers also provides 2026 Accessibility Flashcards covering step-free ride access and other practical access information.

Are Alton Towers hotels accessible?

Yes. Alton Towers provides accessible accommodation across its resort hotels, with step-free access, lifts and accessible public toilets. Accessible rooms are available at Alton Towers Hotel, Splash Landings Hotel and CBeebies Land Hotel, although facilities and room configurations vary.

Accessible-room features can include widened doors, grab rails, lowered fixtures, accessible showers and emergency pull cords. Portable induction loops and vibrating emergency pagers are also available for deaf and hearing-impaired hotel guests.

Purpl members can currently save 10% on eligible Alton Towers B&B stays.

Alton Towers customer service and cancellation policy

Customer service

Contact page: https://www.altontowers.com/plan-your-visit/help-centre/contact-us/

Help/FAQ page: https://support.altontowers.com/hc/en-us

Accessibility page: https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/

Accessibility email: [email protected]

Hotel accessibility email: [email protected]

Telephone: 01538 704096

General booking telephone support is currently available Monday to Friday from 9am to 4pm and Saturday from 9am to 3pm.

What is the Alton Towers cancellation policy?

Standard Alton Towers tickets are generally non-refundable and non-transferable. Customers who need to change their plans should check the conditions attached to their ticket or contact the support team to see whether a date change is available.

Hotel and short-break bookings have separate terms and cancellation conditions, so guests should check the terms attached to their specific accommodation booking.

Why is Alton Towers working with Purpl?

A family theme park day or overnight resort stay can become expensive once tickets, accommodation, travel and other costs are included. Alton Towers also provides practical accessibility arrangements including Essential Companion admission, the Ride Access Pass, accessible facilities and adapted hotel accommodation.

By partnering with Purpl, Alton Towers enables eligible people with disabilities and long-term health conditions, as well as carers, to save up to 15% on standard day tickets and 10% on eligible B&B stays. Purpl members can also save 10% on their first Access Card, helping reduce another potential cost for visitors who use the Merlin accessibility system.

Yes. Eligible people with disabilities and long-term health conditions, as well as carers, can access verified Alton Towers discounts through Purpl. Purpl members can currently save up to 15% on standard Alton Towers day entry and 10% on eligible B&B stays, subject to the current offer terms.

Yes. Alton Towers offers one free Essential Companion ticket for an eligible disabled visitor who provides accepted supporting documentation.

Yes. Alton Towers confirms that an eligible disabled visitor using a percentage-off admission promotion can pay the discounted ticket price while one Essential Companion receives free entry under the companion-ticket policy.

Yes. Purpl members can currently get 10% off their first Access Card, reducing the price to £15 for three years. An eligible Access Card can be used when accessing the Merlin Ride Access Pass system at Alton Towers and other participating Merlin theme parks.

Eligible visitors register for the Merlin Ride Access Pass and use the Merlin RAP app to pre-book and manage their Alton Towers Ride Access Pass reservations. An eligible Access Card or free Merlin Digital Access Pass is required.

No. The Alton Towers Ride Access Pass is a virtual queuing reasonable adjustment for eligible guests who cannot use conventional queues. It does not provide unrestricted priority or queue-skipping access.

Alton Towers rides have different wheelchair, transfer, restraint and evacuation requirements. Guests should use the Alton Towers Theme Park accessibility guide to check the individual requirements for rides they want to experience.

Yes. Alton Towers has a Changing Places facility at X-Sector, plus smaller Spaces to Change facilities at Fountain Square and Gloomy Wood. The facilities include height-adjustable beds and tracking hoists and require a RADAR key.

Yes. Alton Towers has accessible hotel rooms and step-free public areas across its main resort hotels. Accessible-room facilities vary but can include widened doors, grab rails, accessible showers, lowered fittings and emergency pull cords.

Yes. Assistance and guide dogs are welcome at Alton Towers Theme Park and in the resort hotels. They cannot accompany guests onto rides and must remain with another member of the party while the disabled guest is riding.

Standard Alton Towers tickets are generally non-refundable and non-transferable. Customers who cannot attend should check their ticket conditions and available amendment options through Alton Towers before assuming a refund will be available.

What should you know before visiting Alton Towers?

Alton Towers is one of the UK's largest theme park resorts, with thrill rides including Nemesis Reborn, The Smiler and Wicker Man alongside family attractions, CBeebies Land, SEA LIFE and resort hotels. New for 2026, CBeebies Land is also home to Bluey the Ride: Here Come the Grannies.

Accessibility support includes free Essential Companion tickets for eligible disabled guests, the Merlin Ride Access Pass, accessible changing facilities, wheelchair and mobility-scooter hire and detailed information about individual ride requirements.

Purpl members can currently save up to 15% on standard Alton Towers day entry or 10% on eligible B&B stays.

How can you save money at Alton Towers?

Purpl members have several particularly useful ways to reduce the cost of an Alton Towers visit:

  • Up to 15% off standard day tickets: Eligible Purpl members can save up to 15% on standard Alton Towers day entry, with the exact saving depending on the visit date and availability.
  • 10% off B&B stays: Purpl members can currently save 10% on eligible Alton Towers B&B stays.
  • 10% off your first Access Card: Purpl members can get 10% off their first Access Card, reducing the current price to £15 for three years. Eligible visitors can use an Access Card when applying for the Merlin Ride Access Pass, or apply for the free Merlin Digital Access Pass instead.
  • Free Essential Companion ticket: Eligible disabled guests can receive one free Essential Companion ticket for their visit. Alton Towers confirms that an eligible disabled guest using a percentage-off promotional voucher can still receive their free companion ticket.

Why do disabled households choose Alton Towers?

Disabled households may choose Alton Towers because the resort combines high-thrill rides, family attractions, children's areas, SEA LIFE and overnight accommodation in one destination, giving groups more flexibility to plan around different interests, energy levels and access requirements.

Alton Towers also provides detailed accessibility information before a visit, including a digital Ride Access Pass, free Essential Companion admission, accessible changing facilities, sensory support and individual ride-access information. One important consideration is the terrain. Alton Towers is a large and very hilly site, which may be more demanding for some wheelchair users and people with limited mobility.

Dedicated accessibility and visitor support

Ride Access Pass: The Merlin Ride Access Pass provides a reasonable adjustment for eligible guests who cannot queue for prolonged periods because of a disability or long-term health condition. The digital RAP app allows visitors to pre-book and manage their virtual queue reservations.

Free Essential Companion tickets: Eligible disabled visitors can receive one free Essential Companion ticket when they provide accepted documentation. Percentage-off promotional tickets can still be used alongside the companion-ticket arrangement where the promotion terms allow.

Changing Places and accessible toilets: Accessible toilets are available around the Theme Park. There is a Changing Places facility at X-Sector and smaller Spaces to Change at Fountain Square and Gloomy Wood, including height-adjustable changing beds and tracking hoists.

Sensory support: A dedicated Sensory Space is available in CBeebies Land for visitors with additional sensory needs. Alton Towers also provides a visual story for arriving at the Theme Park and sensory information for selected areas and rides.

Wheelchairs and mobility scooters: Manual wheelchairs are available in limited numbers, while mobility scooters can also be hired subject to availability. Alton Towers advises visitors to consider the resort's steep terrain when using powered mobility equipment.

Assistance dogs: Assistance and guide dogs are welcome in the Theme Park and resort hotels, although they cannot accompany guests on rides and must remain with another member of the party while the disabled guest rides.

Does Alton Towers offer free carer tickets?

Yes. Alton Towers provides one free Essential Companion ticket for an eligible disabled guest who requires support during their visit.

Accepted evidence includes qualifying DLA or PIP documentation, Attendance Allowance or Carer's Allowance documentation, ESA, DSA, a DID card, Blue Badge, Certificate of Visual Impairment and an Access Card displaying the companion symbol.

Importantly, Alton Towers confirms that a disabled guest using an eligible percentage-off admission voucher can pay the reduced ticket price and still receive one free Essential Companion ticket.

For eligible short-break bookings, Essential Companions can also receive free Theme Park or Waterpark admission, although the free companion arrangement does not reduce the accommodation or extras portion of the booking.

How does the Alton Towers Ride Access Pass work?

The Merlin Ride Access Pass is designed for eligible guests who cannot use conventional queues because of a disability or long-term health condition. It works as a virtual queuing adjustment, rather than unrestricted priority access.

Eligible visitors use the Merlin Ride Access Pass app to pre-book and manage their RAP reservations at Alton Towers. The app works with an eligible Access Card or Merlin Digital Access Pass and includes accessibility features such as screen-reader compatibility and adjustable text sizes.

Purpl members can also get 10% off their first Access Card, currently reducing the price to £15 for three years.

Which rides are accessible at Alton Towers?

Accessibility varies between Alton Towers rides because individual attractions have different restraint, transfer, mobility and emergency-evacuation requirements. Alton Towers provides ride-specific accessibility information so guests can check which attractions are suitable before visiting.

View the Alton Towers Theme Park accessibility and ride information

Alton Towers also provides 2026 Accessibility Flashcards covering step-free ride access and other practical access information.

Are Alton Towers hotels accessible?

Yes. Alton Towers provides accessible accommodation across its resort hotels, with step-free access, lifts and accessible public toilets. Accessible rooms are available at Alton Towers Hotel, Splash Landings Hotel and CBeebies Land Hotel, although facilities and room configurations vary.

Accessible-room features can include widened doors, grab rails, lowered fixtures, accessible showers and emergency pull cords. Portable induction loops and vibrating emergency pagers are also available for deaf and hearing-impaired hotel guests.

Purpl members can currently save 10% on eligible Alton Towers B&B stays.

Alton Towers customer service and cancellation policy

Customer service

Contact page: https://www.altontowers.com/plan-your-visit/help-centre/contact-us/

Help/FAQ page: https://support.altontowers.com/hc/en-us

Accessibility page: https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/

Accessibility email: [email protected]

Hotel accessibility email: [email protected]

Telephone: 01538 704096

General booking telephone support is currently available Monday to Friday from 9am to 4pm and Saturday from 9am to 3pm.

What is the Alton Towers cancellation policy?

Standard Alton Towers tickets are generally non-refundable and non-transferable. Customers who need to change their plans should check the conditions attached to their ticket or contact the support team to see whether a date change is available.

Hotel and short-break bookings have separate terms and cancellation conditions, so guests should check the terms attached to their specific accommodation booking.

Why is Alton Towers working with Purpl?

A family theme park day or overnight resort stay can become expensive once tickets, accommodation, travel and other costs are included. Alton Towers also provides practical accessibility arrangements including Essential Companion admission, the Ride Access Pass, accessible facilities and adapted hotel accommodation.

By partnering with Purpl, Alton Towers enables eligible people with disabilities and long-term health conditions, as well as carers, to save up to 15% on standard day tickets and 10% on eligible B&B stays. Purpl members can also save 10% on their first Access Card, helping reduce another potential cost for visitors who use the Merlin accessibility system.

Yes. Eligible people with disabilities and long-term health conditions, as well as carers, can access verified Alton Towers discounts through Purpl. Purpl members can currently save up to 15% on standard Alton Towers day entry and 10% on eligible B&B stays, subject to the current offer terms.

Yes. Alton Towers offers one free Essential Companion ticket for an eligible disabled visitor who provides accepted supporting documentation.

Yes. Alton Towers confirms that an eligible disabled visitor using a percentage-off admission promotion can pay the discounted ticket price while one Essential Companion receives free entry under the companion-ticket policy.

Yes. Purpl members can currently get 10% off their first Access Card, reducing the price to £15 for three years. An eligible Access Card can be used when accessing the Merlin Ride Access Pass system at Alton Towers and other participating Merlin theme parks.

Eligible visitors register for the Merlin Ride Access Pass and use the Merlin RAP app to pre-book and manage their Alton Towers Ride Access Pass reservations. An eligible Access Card or free Merlin Digital Access Pass is required.

No. The Alton Towers Ride Access Pass is a virtual queuing reasonable adjustment for eligible guests who cannot use conventional queues. It does not provide unrestricted priority or queue-skipping access.

Alton Towers rides have different wheelchair, transfer, restraint and evacuation requirements. Guests should use the Alton Towers Theme Park accessibility guide to check the individual requirements for rides they want to experience.

Yes. Alton Towers has a Changing Places facility at X-Sector, plus smaller Spaces to Change facilities at Fountain Square and Gloomy Wood. The facilities include height-adjustable beds and tracking hoists and require a RADAR key.

Yes. Alton Towers has accessible hotel rooms and step-free public areas across its main resort hotels. Accessible-room facilities vary but can include widened doors, grab rails, accessible showers, lowered fittings and emergency pull cords.

Yes. Assistance and guide dogs are welcome at Alton Towers Theme Park and in the resort hotels. They cannot accompany guests onto rides and must remain with another member of the party while the disabled guest is riding.

Standard Alton Towers tickets are generally non-refundable and non-transferable. Customers who cannot attend should check their ticket conditions and available amendment options through Alton Towers before assuming a refund will be available.

Alton Towers savings

£50k+

saved by Purpl members
Avg savings
£19.74
Avg order value
£66.18

Alton Towers savings

£50k+

saved by Purpl members
Avg savings
£19.74
Avg order value
£66.18

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