3 min readUpdated 3 August 2026
A quick guide on how to use Purpl so you can start saving money and access all your membership perks.
How to find a discount or offer
You can browse offers by:
- Searching for a brand via the search bar
- Looking through the Brand A–Z page
- Explore our category section
- Discover collections list on your home page
- Check your Shopping Assistant notifications
How to use different offers
Online code based offers
These offers provide a code for you to enter on the brand's website either in the basket or at checkout:
- Click 'Get code' - it will copy automatically.
- You will automatically be taken to a new tab showing the brand website.
- Choose your items to buy.
- Paste the code into the promotional/discount/voucher box in the shopping basket or checkout stage. (on a handheld device, long hold your finger in the box and select paste from the pop up menu).
- If the code didn't copy you can go back to the browser tab or app and re-copy the code.
Online no code offers
These offers don't require a code.
- When you click the Get offer button you will be taken via a special link to the brand's website.
- This will automatically open in a new browser tab.
- The discount is either already applied to the products or is automatically added during the checkout process.
Online good to know offers
These are useful public discounts, or promotions that we bring together so you can find them without having to search for them yourself.
- There is usually no discount code given with these offers or any extra discount added.
In-store offers
These can only be accessed via the digital membership card on the Purpl app.
- Open the Purpl app and show your digital Purpl card at the till/self-checkout.
- Every brand is different so your digital membership card will change for each offer.
- You cannot download the card to your phone due to the fact it changes for each brand.
- Don't forget to upload your receipt to the Savings Tracker
Points to know
- In-store offers can only be use via the Purpl app.
- Read any instructions that are listed under the offer title. For example the Nike discount will only work if you are subscribed to their emails.
- Always read the offer terms tab carefully to ensure you are aware of any restrictions or exclusions.
- Where possible, shop through a normal website browser rather than a brand’s app.
- Don't use VPNs or browsers that block cookies as they can stop tracked offers from working.
- Always accept ‘all cookies’ on the brand website to ensure your saving gets tracked and Purpl gets paid where relevant.
Record your savings
Use the Purpl Savings Tracker to record how much you have saved through Purpl.
This helps you see when your membership has paid for itself and may also give you entry into the monthly savings prize draw, subject to the current terms.
Need help using the discounts?
Purpl runs live webinars to show members how to use the website, app and discounts. Each session is shaped by the questions members ask.
You can also contact the Purpl support team if you are stuck or unsure how a particular offer works.
Sign up here for webinar announcements.
Code not working?
If your discount code is not working:
- Check the offer terms, including minimum spend and exclusions.
- Go back to Purpl and open the brand using our special link.
- Use the brand’s website, not its app, unless the offer says otherwise.
- Remove any other discount code from your basket.
- Copy the Purpl code again and paste it at checkout.
- Turn off VPNs or private browsing and make sure cookies are allowed.
- Try another browser or device.
Go back to the offer and click the 'offer not working' link under on the offer page. This will take you to our support form.
Look out for our response which will come from [email protected]
Purpl Tip: We will likely ask you for a screenshot of your basket and the error message.
