CEA Card - how to upload your document

2 min readUpdated 7 August 2026

Photograph your CEA card showing the entire card, edge to edge, and check it has not expired.

Step 1 - Take a photo of your CEA card

Photo should show all the details we need to verify:

  • Your full name
  • Your card number
  • The expiry date is in the future

Example of a CEA card:

Example photo of a CEA Card with the whole card in frame.

Step 2 - Review this checklist before you upload 

Check your photo:

  • show whole card from edge-edge
  • shows a full name 
  • shows a CEA card number
  • shows a valid expiry date
  • has nothing else is in the photo - just the letter as above example
  • the text is legible to you

Step 3 - Upload your photo

In most cases a CEA card photo taken correctly will be automatically approved. 

You will automatically be taken to the payment screen to complete your Purpl membership subscription.

Upload CEA card


Tips on how to take a good photo

  • Good light, and no flash - the flash reflects off the card surface
  • Card flat on a surface, camera directly above it
  • Check every line of text is legible before uploading

My CEA card upload failed, what shall I do next?

Please do not upload the same photo again - it will fail. 

Check the checklist above and then retake.

All failed documents go through to manual review and we will contact you with the reasons why or if it was due to the lighting and we were able to approve it manually you will receive a Welcome email.


Related help

My document was rejected, what do I do next?
How long does verification take and how do I check the status?
How do I take and upload a document photo that Purpl can accept?
I am having difficulty uploading my document. What should I do?
Why am I being asking to verify again?
What happens to my verification data?
 

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