Tails.com Discount Codes in June 2026

Shopping with tails.com

tails.com is one of the UK's best-known personalised pet nutrition brands, providing customised dog food subscriptions tailored to each dog's individual needs. Rather than offering one-size-fits-all recipes, tails.com creates personalised meal plans using information about your dog's breed, age, weight, activity levels, health goals and dietary requirements.

The service offers dry food, wet food, treats and nutritional supplements, with recipes developed alongside vets and pet nutrition experts. Customers can adjust portion sizes, delivery schedules and food preferences through their online account, helping ensure their dog receives food suited to their changing needs.

Many disabled people and people with long-term health conditions rely on assistance dogs, therapy dogs or beloved family pets for companionship, independence and emotional wellbeing. Home delivery subscriptions can remove the need to carry heavy bags of dog food from shops and help ensure pets always have a consistent supply of food available.

tails.com works with Purpl to help eligible members save money through a spectacular 75% off your first order trial box plus 25% off 2nd order via the tails.com disability discount. These savings help make personalised dog food subscriptions and pet nutrition products significantly more affordable for disabled people and people with long-term health conditions across the UK.

From tailored dry food and wet food to treats and supplements, tails.com helps owners provide personalised nutrition delivered directly to their door.

Other ways to save with tails.com

• Use your tails.com disability discount through Purpl to claim your 75% trial box saving and 25% off 2nd order.
• Take advantage of rolling introductory offers and wet food trial bundles for new customers.
• Carefully monitor your online dashboard to adjust delivery dates, preventing unnecessary food backlogs.
• Bundle your treats, dental chews, and health supplements into your main monthly box to save on external shop runs.
• Refer fellow dog owners using your unique dashboard link to earn account credits.
• Keep your dog’s weight and activity profile updated to prevent overfeeding and waste.

Why Purpl members love tails.com

• Bespoke Kibble Recipes: Nutritional profiles engineered specifically for your dog's health conditions, joint needs, or sensitive stomachs.
• Massive Initial Saving: A 75% reduction on your initial box makes transitioning to premium nutrition low-risk.
• Total Delivery Control: Flexible subscription tools let you pause, advance, or delay shipments cleanly from a smartphone.
• Veterinary Backing: All food configurations are developed alongside leading veterinary professionals and animal nutritionists.
• All Life Stages Supported: Dynamic formulations adapt seamlessly as puppies grow into adult dogs and mature into seniors.

Accessibility and helping the disabled community

• No Heavy Lifting: Sturdy, custom-portioned pet food boxes are brought straight to your doorstep, removing the physical strain of transporting bulk bags from high-street pet shops.
• Cognitive Simplicity: The app calculates exact daily scoop portions based on your dog's attributes, taking the guesswork out of complex nutritional planning.
• Routine Continuity: Automated monthly dispatches ensure assistance dogs and companion animals never face abrupt food disruptions.
• Fully Digital Account Management: Subscriptions can be paused, profile details updated, or deliveries redirected entirely online without the stress of making phone calls.

Customer service and subscription policy

Customer service

Help centre: https://help.tails.com/hc/en-gb/

Contact page: https://help.tails.com

Email: https://help.tails.com/hc/en-gb/requests/new

Subscription policy

• tails.com operates as a fully flexible rolling monthly subscription service.
• Customers have complete control to pause, skip, amend, or cancel upcoming deliveries through their digital dashboard.
• The Manufacturing Cut-off: Because each dry food blend is bespoke, you must execute account changes before the "Last Date for Changes" deadline displayed on your dashboard. Once an order is actively in progress, it cannot be stopped or amended.
• Return Limitations: Custom-blended dry kibble bags cannot be returned unless they are faulty. For non-custom items (such as sealed wet food tins or unopened treats), you must notify customer support within 14 days of receipt to arrange a return.
• Billing occurs automatically 1 to 2 days before your designated delivery window opens.

Purpl tips & insights about tails.com

• The Kibble Backlog Rule: If you find you have a backlog of dry food building up, don't just pause your account blindly. Email the team with your current scoop setting and daily routine. They will recalibrate your dog's dynamic plan to ensure the box volumes align perfectly with reality!
• Always click through your verified Purpl dashboard link before creating your dog's profile to ensure the 75% introductory discount locks onto your account billing screen automatically.
• Update your pet’s weight profile immediately following any vet check-ups to keep the nutritional metrics perfectly tuned to their current life stage.
• If you are going away on holiday within the UK, you can temporarily change your delivery address via the dashboard to have your dog’s exact batch waiting for you at your destination.

tails.com and working with Purpl discounts

The tails.com disability discount through Purpl helps eligible members save substantial amounts of money on personalised dog food subscriptions, premium wet food ranges, hypoallergenic treats and targeted health supplements.

Whether you are managing the health of an invaluable assistance dog that secures your daily independence, a dedicated therapy animal, or a cherished family companion, Purpl ensures that tails.com’s tailored, expert nutrition is highly accessible and delivered straight to your door without stretching your monthly budget.