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EDF Warm Home Discount Scheme: Energy Help and Support for Vulnerable Households

Written by

Georgina, Founder of Purpl

Published on

September 24, 2025

EDF Energy Support – Warm Home Discount 2025/26, showing a happy family with grandparents and children enjoying warmth at home, symbolising energy savings and support for disabled people in the UK.

The EDF Warm Home Discount Scheme is a government-backed scheme designed to provide help with energy bills UK households may be struggling to pay. This year, the support has been expanded, with more than 600,000 EDF customers set to benefit from a £150 credit. Alongside this, EDF offers extra help through the Priority Services Register, free gas safety checks, grants, and independent financial advice.

On top of this, Purpl members can access exclusive EDF rewards – up to £50 in gift cards when switching or renewing an EDF tariff. With more than 3 million customers and a strong commitment to net zero, EDF continues to be one of the UK’s most trusted suppliers for affordable and reliable energy.


In this Article


EDF Warm Home Discount Scheme for 2025 to 2026

The EDF Warm Home Discount Scheme provides a one-off £150 credit applied directly to electricity accounts or meters.

For 2025 to 2026, the obligated spend is doubling, which means over 600,000 EDF customers will receive support between 20th October 2025 and 31st March 2026.

  • In England and Wales, many customers will be automatically credited.
  • In Scotland, some customers may need to apply.

Find out the latest details on the EDF Warm Home Discount page.


Extra Support with the Priority Services Register

The Priority Services Register (PSR) is a free service that offers extra help with energy bills UK households may find hard to manage. It supports people facing illness, disability, bereavement, or other vulnerabilities.

Benefits include:

  • Priority during power cuts
  • Tailored communication and billing support
  • Winter support campaigns to identify and help at-risk customers

To find out more and submit your application visit EDF Priority Services Register.


Free Gas Safety Checks for Eligible Customers

EDF offers free gas safety checks for eligible customers to ensure appliances are safe and running efficiently. This is an important service for vulnerable households who might otherwise struggle with safety inspections.

Check eligibility here: EDF Free Gas Safety Check – Am I Eligible?.


Help with Energy Debts and Essential Appliances

For those in serious financial difficulty, the EDF Customer Support Fund, managed by Charis Grants, provides:

  • Grants to help reduce energy debt
  • Replacement of broken or outdated white goods (e.g., cookers, fridge freezers)

Apply for support via Charis Grants.


Free and Independent Debt Advice

EDF partners with Plymouth Citizens Advice to deliver free, impartial debt and budgeting advice. Last year, they supported 36,844 households, helping families regain control of their finances.

Call 0808 156 6666 or visit Citizens Advice Plymouth EDF support page.


Energy Efficiency and Home Support

Through AgilityEco, EDF offers the LEAP service, which provides:

  • Free home energy advice
  • Boiler repairs and replacements
  • Replacement of old appliances
  • Reviews of household finances to reduce costs

Applications can be made at applyforleap.org.uk.

This is another way EDF provides practical help with energy bills UK families face each winter.


Making Sure Customers Claim All Benefits

With Income Max, EDF customers can get a full benefits health check. Last year alone, this service secured £1.2 million in additional and backdated benefits for customers.

You can request support through the EDF Income Max page or by asking an EDF Energy Specialist for a referral.


Exclusive Purpl Member Rewards and Gift Cards

EDF and Purpl have teamed up to provide extra value for disabled people:

  • Eligible tariffs: Simply Fixed, Simply Tracker, Evolve, GoElectric or Pod Point Plug & Power
  • £25 gift card for single fuel or £50 gift card for dual fuel
  • Available to both new and existing customer

Explore EDF Discount Codes on Purpl

Gift Card Options Available

Once EDF validates your purchase, you can choose from gift cards including:

  • Tesco – groceries and essentials
  • Aldi – affordable weekly shops
  • Amazon – wide product choice
  • ASOS – fashion and lifestyle
  • Merlin Attractions – LEGOLAND, Sea Life, Madame Tussauds
  • Restaurant Group Gift Cards – Bella Italia, Las Iguanas, Café Rouge

Why Choose EDF as Your Energy Supplier?

  • Trusted name – 3+ million UK customers already rely on EDF
  • Flexible tariffs – fixed, tracker, green energy, and EV options
  • Zero-carbon commitment – EDF is the UK’s largest generator of zero-carbon electricity
  • Rated excellent on TrustPilot – responsive customer service

FAQs on Warm Home Discount and EDF Support

1. How do I apply for the EDF Warm Home Discount Scheme?
Most customers in England and Wales receive it automatically. In Scotland, you may need to apply directly.

2. Who can join the Priority Services Register?
Any vulnerable household, including those facing illness, disability, or financial difficulty, can register for free.

3. What does the EDF Customer Support Fund cover?
It helps reduce energy debt and provides essential white goods replacements like cookers or fridge freezers.

4. Can existing EDF customers get Purpl rewards?
Yes, both new and existing EDF customers can access Purpl rewards when switching eligible tariffs.

5. How else does EDF provide help with energy bills UK households face?
EDF offers the £150 Warm Home Discount, free safety checks, debt advice, grants, and benefits checks.


Final Thoughts

The EDF Warm Home Discount Scheme is a vital source of help with energy bills UK households may be struggling to afford. Combined with extra support services like the PSR, free gas safety checks, and debt advice, EDF shows real commitment to protecting vulnerable households. And with additional Purpl rewards, customers can get even more value when choosing EDF.


About the Author

Georgina, founder of Purpl, smiling in a pink patterned dress against a pastel background. Beside her, a message highlights her commitment to helping disabled people save money through exclusive discounts while advocating for accessibility, financial support, and independence. | Purpl disabled discounts, accessibility savings UK.

Georgina is the founder of Purpl, a platform dedicated to helping disabled people save money through exclusive discounts. Living with Multiple Sclerosis (MS) and ADHD, she understands firsthand the financial challenges of living with a disability. Her mission is to work with brands to secure discounts that ease the cost of essential products, services, and everyday expenses for the disabled community.

As an ambulatory wheelchair user, Georgina knows how it feels to lose independence due to a disability. She is passionate about holistic therapies and diet to manage inflammation and stay as healthy as possible. Her goal is to make Purpl an essential resource for disabled people, offering practical support, advice, and financial relief.

Beyond Purpl, Georgina has a long-term vision to launch a foundation providing grants for disabled people who need extra financial support.

Follow @Purpldiscounts on social media for the latest disability discounts, financial advice, and accessibility resources.


Other articles, or links, you might find useful:

Energy Bills Are Going Up Again – Here’s What You Need to Know (and How to Get Help)
Understanding WaterSure and Water Support for Disabled People in the UK
Stay Warm and Safe this Winter: Tips for Disabled People
New Initiative to Tackle Fuel Poverty and Digital Exclusion in the Disabled Community

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