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Broadband Genie Discount Codes in August 2026

Broadband Genie

Looking for a verified Broadband Genie switching offer? Purpl works with Broadband Genie to provide a verified reward for eligible people with disabilities, long term health conditions and carers. Broadband Genie is an independent UK comparison website that helps households compare broadband prices, speeds, contracts and rewards from leading providers. Members can receive up to £210 in gift cards after completing an eligible broadband switch, helping to offset the extra cost of living with a disability.

Smiling genie with routers and cameras, Broadband Genie Purpl discounts for disabilities and long term health conditions, mobility discounts and offers.
Broadband Genie

Browse all discounts, vouchers, and promos from All Broadband Genie offers

Smiling genie with routers and cameras, Broadband Genie Purpl discounts for disabilities and long term health conditions, mobility discounts and offers.

Broadband Genie

Up to £210 in rewards with any broadband deal

About Broadband Genie

Looking for a verified Broadband Genie switching offer? Purpl works with Broadband Genie to provide a verified reward for eligible people with disabilities, long term health conditions and carers. Broadband Genie is an independent UK comparison website that helps households compare broadband prices, speeds, contracts and rewards from leading providers. Members can receive up to £210 in gift cards after completing an eligible broadband switch, helping to offset the extra cost of living with a disability.

What is the Purpl Broadband Genie offer?

Broadband Genie helps customers compare broadband, full fibre, broadband-only and broadband and TV packages available at their address. Deals can be filtered by price, speed and contract length, making it easier to compare providers in one place.

Alongside its comparison tools, Broadband Genie publishes provider reviews, switching advice, speed guides and information about broadband social tariffs. It has helped UK households compare broadband for more than 21 years.

Eligible Purpl members can receive an extra £50 gift card on top of the reward included with a qualifying Broadband Genie deal. Combined rewards can be worth up to £210, depending on the package selected.

Gift card choices include:

  • Amazon.co.uk
  • Tesco
  • Sainsbury’s or Argos
  • Marks & Spencer
  • Currys
  • John Lewis or Waitrose
  • Asda

The offer is for new customers and the gift card is normally sent within 120 days of installation, provided the broadband agreement has not been cancelled.

Georgina's lived-experience insight

Having reliable, high-speed internet at home is essential for remote healthcare appointments, ordering prescriptions, and staying connected when you can't leave the house. We partner with Broadband Genie to help our community compare full-fibre deals, social tariffs, and switching rewards all in one accessible place.

Read my article: How to reduce household bills when living with a disability

Georgina, Founder of Purpl

How else can you save money with Broadband Genie?

  • Compare deals before your current contract ends.
  • Check the total contract cost, not only the introductory monthly price.
  • Compare full fibre with older broadband packages.
  • Look for deals with no set-up fee.
  • Consider broadband-only packages if you do not need TV or a landline.
  • Check whether a provider will contribute towards early termination charges.
  • Compare reward cards and cashback alongside the monthly price.
  • Check whether you qualify for a broadband social tariff.

Broadband Genie advises checking your contract end date before switching, as leaving early may result in cancellation charges. The One Touch Switch process means the new provider will usually arrange the transfer and cancellation of the old broadband service.

Why do disabled people choose Broadband Genie?

A reliable broadband connection can be essential for accessing healthcare, working from home, managing benefits, attending online appointments and staying connected with carers or support networks.

Broadband Genie allows customers to compare the services available at their address without visiting or contacting several providers individually. Customers can compare estimated speeds, contract lengths, monthly prices and switching rewards in one place.

Disabled people who receive certain means-tested benefits may qualify for a lower-cost social tariff. Always compare an available social tariff with standard commercial deals before switching, as the social tariff may offer better long-term value.

Support for disability, vulnerability and accessibility needs is provided by the broadband company selected through Broadband Genie. Check the provider’s Priority Services Register, accessible communication options and fault-support policies before completing your order.

Broadband Genie customer service and return policy

Customer support

Email: [email protected]

Phone: 0333 0417 273 - Monday–Friday, standard UK business hours

For help with your broadband provider after switching, contact the provider directly for any accessibility or billing support.

Returns / cancellations / cooling-off

  • Broadband Genie is a comparison service rather than a broadband provider.
  • Any cancellation rights, cooling-off periods and contract terms are determined by the broadband provider selected.
  • Customers should review the provider's terms and conditions before switching.
  • Reward vouchers and cash-back offers may have separate eligibility requirements and claim periods.
  • Broadband Genie provides support for queries relating to rewards and switching offers.

What should you know before switching broadband?

  • Confirm your current contract end date to avoid early exit fees.
  • Compare estimated upload and download speeds for your specific postcode.
  • Review scheduled annual price increases detailed in provider contract terms.
  • Confirm whether landline or TV services are included if needed.
  • Check whether your chosen provider offers accessible customer communications or Priority Services Register enrollment.
  • Do not manually cancel your existing broadband service unless moving to or from a non-standard independent network.

Why is Broadband Genie working with Purpl?

Broadband is an essential household service for many disabled people. It can provide access to medical appointments, employment, education, online support, benefits accounts and communication with family or carers.

By partnering with Purpl, Broadband Genie is helping eligible members compare broadband deals and receive an additional switching reward while supporting our disabled-led mission to reduce the disability price tag.

Yes. Eligible Purpl members can access a Broadband Genie disability discount, helping disabled people and people with long term health conditions save money when switching broadband providers.

Note: If you receive means tested benefits alongside your disability status, always check if a direct provider 'Social Tariff' offers a lower baseline price before committing to a commercial contract switch.

There is no discount code to enter.

Sign in to Purpl and select Shop offer. You will be taken to the dedicated Purpl Broadband Genie comparison page, where the extra £50 gift card is added automatically to an eligible order.

Broadband Genie publishes information about social tariffs and the providers offering them.

Social tariffs are lower-cost broadband packages for people receiving certain means-tested benefits. Check your eligibility and compare the full price with the commercial deals shown before switching.

The right speed depends on how the connection is used.

A faster or more reliable package may be important if several people are online, you attend video appointments, work from home or rely on internet-connected support and communication services. Broadband Genie recommends considering higher speeds when a household streams regularly or uses several devices.

Most switches should involve little or no loss of service. Broadband Genie says any interruption under One Touch Switch is typically less than one working day, although installation work or technical problems can cause delays.

Plan a back-up connection if losing broadband could affect your safety, work, healthcare or access to support.

Yes. Visit the chosen provider’s accessibility or additional-support pages before completing your order.

Check whether it offers accessible bills, nominated account users, Text Relay, British Sign Language support, priority fault repair or a Priority Services Register.

Usually, but you should tell the new provider that you want to keep it when placing the order. Number transfers are not guaranteed in every situation, so confirm this before completing your switch.

A switch can take from several days to a few weeks. It may take longer if an engineer visit, new line or full fibre installation is required.

Your new provider should confirm the expected activation date after you place the order.

The additional Purpl gift card is normally sent within 120 days after your broadband installation. This allows time to confirm that the new agreement remains active and has not been cancelled.

Broadband Genie does not currently advertise a dedicated student or Blue Light Card discount. Eligible people with disabilities, long term health conditions and carers can access the additional Broadband Genie switching reward through Purpl.

  1. 1

    Review terms

    Ensure you check any terms for the offer.

  2. 2

    Click 'Shop Offer'

    There is no discount code - when you click Shop Offer you will be taken directly to the Purpl Broadband Genie website where your extra gift card will be added automatically to your order.

  3. 3

    Enter your email for the gift card

    Exclusive to Purpl members you can choose one of the following gift cards when you take out a broadband genie deal - Choice of gift cards include: Amazon.co.uk, Tesco, Sainsburys/Argos, M&S, Currys, John Lewis/Waitrose or Asda. Your gift card will be sent within 120 days after installation. This is to ensure the agreement isn't cancelled.

  4. 4

    Enter your postcode

    Enter your postcode to find broadband deals for your area.

  5. 5

    Complete your order

    Complete your order and wait for installation.

What is the Purpl Broadband Genie offer?

Broadband Genie helps customers compare broadband, full fibre, broadband-only and broadband and TV packages available at their address. Deals can be filtered by price, speed and contract length, making it easier to compare providers in one place.

Alongside its comparison tools, Broadband Genie publishes provider reviews, switching advice, speed guides and information about broadband social tariffs. It has helped UK households compare broadband for more than 21 years.

Eligible Purpl members can receive an extra £50 gift card on top of the reward included with a qualifying Broadband Genie deal. Combined rewards can be worth up to £210, depending on the package selected.

Gift card choices include:

  • Amazon.co.uk
  • Tesco
  • Sainsbury’s or Argos
  • Marks & Spencer
  • Currys
  • John Lewis or Waitrose
  • Asda

The offer is for new customers and the gift card is normally sent within 120 days of installation, provided the broadband agreement has not been cancelled.

Georgina's lived-experience insight

Having reliable, high-speed internet at home is essential for remote healthcare appointments, ordering prescriptions, and staying connected when you can't leave the house. We partner with Broadband Genie to help our community compare full-fibre deals, social tariffs, and switching rewards all in one accessible place.

Read my article: How to reduce household bills when living with a disability

Georgina, Founder of Purpl

How else can you save money with Broadband Genie?

  • Compare deals before your current contract ends.
  • Check the total contract cost, not only the introductory monthly price.
  • Compare full fibre with older broadband packages.
  • Look for deals with no set-up fee.
  • Consider broadband-only packages if you do not need TV or a landline.
  • Check whether a provider will contribute towards early termination charges.
  • Compare reward cards and cashback alongside the monthly price.
  • Check whether you qualify for a broadband social tariff.

Broadband Genie advises checking your contract end date before switching, as leaving early may result in cancellation charges. The One Touch Switch process means the new provider will usually arrange the transfer and cancellation of the old broadband service.

Why do disabled people choose Broadband Genie?

A reliable broadband connection can be essential for accessing healthcare, working from home, managing benefits, attending online appointments and staying connected with carers or support networks.

Broadband Genie allows customers to compare the services available at their address without visiting or contacting several providers individually. Customers can compare estimated speeds, contract lengths, monthly prices and switching rewards in one place.

Disabled people who receive certain means-tested benefits may qualify for a lower-cost social tariff. Always compare an available social tariff with standard commercial deals before switching, as the social tariff may offer better long-term value.

Support for disability, vulnerability and accessibility needs is provided by the broadband company selected through Broadband Genie. Check the provider’s Priority Services Register, accessible communication options and fault-support policies before completing your order.

Broadband Genie customer service and return policy

Customer support

Email: [email protected]

Phone: 0333 0417 273 - Monday–Friday, standard UK business hours

For help with your broadband provider after switching, contact the provider directly for any accessibility or billing support.

Returns / cancellations / cooling-off

  • Broadband Genie is a comparison service rather than a broadband provider.
  • Any cancellation rights, cooling-off periods and contract terms are determined by the broadband provider selected.
  • Customers should review the provider's terms and conditions before switching.
  • Reward vouchers and cash-back offers may have separate eligibility requirements and claim periods.
  • Broadband Genie provides support for queries relating to rewards and switching offers.

What should you know before switching broadband?

  • Confirm your current contract end date to avoid early exit fees.
  • Compare estimated upload and download speeds for your specific postcode.
  • Review scheduled annual price increases detailed in provider contract terms.
  • Confirm whether landline or TV services are included if needed.
  • Check whether your chosen provider offers accessible customer communications or Priority Services Register enrollment.
  • Do not manually cancel your existing broadband service unless moving to or from a non-standard independent network.

Why is Broadband Genie working with Purpl?

Broadband is an essential household service for many disabled people. It can provide access to medical appointments, employment, education, online support, benefits accounts and communication with family or carers.

By partnering with Purpl, Broadband Genie is helping eligible members compare broadband deals and receive an additional switching reward while supporting our disabled-led mission to reduce the disability price tag.

Yes. Eligible Purpl members can access a Broadband Genie disability discount, helping disabled people and people with long term health conditions save money when switching broadband providers.

Note: If you receive means tested benefits alongside your disability status, always check if a direct provider 'Social Tariff' offers a lower baseline price before committing to a commercial contract switch.

There is no discount code to enter.

Sign in to Purpl and select Shop offer. You will be taken to the dedicated Purpl Broadband Genie comparison page, where the extra £50 gift card is added automatically to an eligible order.

Broadband Genie publishes information about social tariffs and the providers offering them.

Social tariffs are lower-cost broadband packages for people receiving certain means-tested benefits. Check your eligibility and compare the full price with the commercial deals shown before switching.

The right speed depends on how the connection is used.

A faster or more reliable package may be important if several people are online, you attend video appointments, work from home or rely on internet-connected support and communication services. Broadband Genie recommends considering higher speeds when a household streams regularly or uses several devices.

Most switches should involve little or no loss of service. Broadband Genie says any interruption under One Touch Switch is typically less than one working day, although installation work or technical problems can cause delays.

Plan a back-up connection if losing broadband could affect your safety, work, healthcare or access to support.

Yes. Visit the chosen provider’s accessibility or additional-support pages before completing your order.

Check whether it offers accessible bills, nominated account users, Text Relay, British Sign Language support, priority fault repair or a Priority Services Register.

Usually, but you should tell the new provider that you want to keep it when placing the order. Number transfers are not guaranteed in every situation, so confirm this before completing your switch.

A switch can take from several days to a few weeks. It may take longer if an engineer visit, new line or full fibre installation is required.

Your new provider should confirm the expected activation date after you place the order.

The additional Purpl gift card is normally sent within 120 days after your broadband installation. This allows time to confirm that the new agreement remains active and has not been cancelled.

Broadband Genie does not currently advertise a dedicated student or Blue Light Card discount. Eligible people with disabilities, long term health conditions and carers can access the additional Broadband Genie switching reward through Purpl.

  1. 1

    Review terms

    Ensure you check any terms for the offer.

  2. 2

    Click 'Shop Offer'

    There is no discount code - when you click Shop Offer you will be taken directly to the Purpl Broadband Genie website where your extra gift card will be added automatically to your order.

  3. 3

    Enter your email for the gift card

    Exclusive to Purpl members you can choose one of the following gift cards when you take out a broadband genie deal - Choice of gift cards include: Amazon.co.uk, Tesco, Sainsburys/Argos, M&S, Currys, John Lewis/Waitrose or Asda. Your gift card will be sent within 120 days after installation. This is to ensure the agreement isn't cancelled.

  4. 4

    Enter your postcode

    Enter your postcode to find broadband deals for your area.

  5. 5

    Complete your order

    Complete your order and wait for installation.

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