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© 2026. The Purpl Co Limited. All rights reserved.
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© 2026. The Purpl Co Limited. All rights reserved.
Looking for a verified Octopus Energy switching offer? Purpl works with Octopus Energy to help eligible members save on their household energy. Members can receive £50 energy credit after completing an eligible switch, helping to offset the extra cost of living with a disability.
Octopus Energy is a British energy supplier offering gas and renewable electricity to homes across Great Britain. It also provides smart tariffs designed for electric vehicles, heat pumps, solar panels and home batteries.
New customers who switch to Octopus Energy through Purpl can receive £50 credit once their switch has been completed.
Existing Octopus Energy customers may also be able to benefit by following the instructions shown on the Purpl offer page.
Only one switching or referral reward can be claimed per household, and the offer is subject to the current terms and eligibility requirements.
We know you care about the planet, and so do we.
That’s why we’ve partnered with Octopus Energy to make it easy for you to switch to great-value renewable electricity.
Switch to Octopus Energy and you’ll get £50 credit once your switch is complete. Existing customer? Find out how you can benefit too. T&Cs apply, and only one switching offer can be claimed per household.
When you join Octopus you’ll be asked if you’d like to be added to the Priority Services Register. Octopus offer priority services to customers with different vulnerabilities, or who are in need of some extra help.
You’ll be able to let Octopus know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else they should know.
As well as offering specific support for you, Octopus energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount.
You can find out more here:
For so many families in the disabled community, a spike in wholesale energy pricing isn't just an inconvenience, it is a direct threat to daily living. If your condition forces you to spend more time inside, requires a combi-boiler to maintain high room temperatures to prevent physical pain, or relies on continuous mains-powered mobility aids, your baseline consumption is naturally higher than average. We work hard to highlight energy efficiency partnerships that shield our members from the volatile high street.
However, changing your daily usage habits is only one part of the puzzle. Every single energy supplier in the UK is legally required to maintain a Priority Services Register (PSR) to protect vulnerable households, alongside distributing targeted financial support like supplier hardship grants and winter credits. If you are struggling to keep on top of rising storage heater or gas outgoings, explore my complete guide below:
How to reduce your disability household bills.
Georgina, Founder of Purpl
Octopus Energy has developed several services to make managing an energy account more accessible.
Its website and online account have been designed to work with keyboards and screen readers. Customers can use these tools to request quotes, sign up, submit meter readings, read bills and update account information. Octopus says its website uses logical headings, descriptive image text, clear buttons and high-contrast content.
Customers can also submit meter readings using an automated telephone service if the phone number they call from is linked to their Octopus account. This gives people another option when using the website or app is difficult.
Deaf British Sign Language users can contact Octopus through SignVideo. The service connects the customer to a BSL interpreter, who communicates with an Octopus energy specialist on their behalf.
Priority Services Register support may include:
Support is based on individual circumstances and may vary by location and need. Joining the Priority Services Register is free.
Octopus customers receive a unique referral link. When an eligible friend switches using that link, both households can currently receive £50 energy credit. Referral terms apply, and the link usually needs to be used when the new customer signs up.
Octopus also operates the Octo Assist customer support fund. Support may include tailored payment help, standing-charge waivers and practical measures such as electric blankets for customers with specific vulnerabilities or medical needs. Assistance is assessed individually and is not guaranteed.
Energy is an essential service for every household, but some disabled people rely on it more heavily.
Electricity may be needed to power mobility equipment, stairlifts, adjustable beds, ventilators, medication refrigeration, communication devices or temperature-control equipment. Working from home, attending online medical appointments and managing care can also increase household energy use.
Octopus allows customers to explain these needs through the Priority Services Register. This may make it easier to access appropriate communication, account management and emergency support.
The Octopus app and online account can help customers view their energy use, submit meter readings and manage payments in one place. This may be useful for people who find telephone calls or paper administration difficult.
However, smart tariffs are not automatically suitable for every disabled household. Some offer cheaper electricity at particular times but charge more during busy periods. A household that cannot safely move essential energy use to different times should compare the full tariff carefully before switching.
Help centre & FAQs: Octopus Energy Support Hub
Priority Services portal: Octopus Priority Services Register
Digital Accessibility Statement: Octopus Accessibility Policy
Direct enquiries email: [email protected]
Freephone telephone line: Call 0808 164 1088 or 0808 196 6842 (Lines open 9am to 5pm, Monday to Thursday, and 9am to 4pm on Fridays).
You can request a quote using your postcode and estimated or actual energy usage.
Once you have signed up, Octopus normally manages the switch and contacts your existing supplier. Octopus says switches will usually be completed within three working days, although some transfers may take longer.
There should be no interruption to your gas or electricity supply. You normally continue using the same pipes, cables and meters unless a separate meter upgrade is arranged.
Take an opening meter reading when requested. This helps Octopus and your previous supplier agree where the old account ends and the new one begins.
Customers normally receive a 14-day cooling-off period after agreeing to switch.
You can ask Octopus to cancel the switch during this period. If energy supply has already started, you may still need to pay for the energy used before cancellation.
You can switch from Octopus to another energy supplier.
Exit fees depend on the tariff you select. Some flexible tariffs may not include exit fees, while fixed or specialist tariffs may charge a fee if you leave before the agreed end date.
Any exit fee should be shown when you sign up. Check your tariff terms before switching or changing supplier.
Octopus will produce a final bill using your closing meter reading. Account credit should be returned after the final bill has been calculated, while any outstanding balance will still need to be paid.
Disabled people and those living with long term health conditions often face higher energy costs. Medical equipment, mobility aids, heating, cooling and spending more time at home can all increase gas and electricity use.
By working with Purpl, Octopus Energy is helping eligible members receive £50 towards their energy account while supporting our disabled-led mission to reduce the disability price tag.
The partnership also helps Purpl members learn about the Priority Services Register, accessible account support and financial assistance that may be available when energy costs become difficult to manage.
Click the 'Shop Offer' button and you will be directed to the Octopus Energy website where you will need to add your information.
If you would prefer to join Octopus via the phone please call 08081641088 (phone lines are open Monday to Thursday from 9 AM to 5 PM, and Friday from 9 AM to 4 PM). Don't forget to let the energy specialist know you are switching via the Purpl affiliate scheme to claim your £50 energy credit.
Octopus Energy is a British energy supplier offering gas and renewable electricity to homes across Great Britain. It also provides smart tariffs designed for electric vehicles, heat pumps, solar panels and home batteries.
New customers who switch to Octopus Energy through Purpl can receive £50 credit once their switch has been completed.
Existing Octopus Energy customers may also be able to benefit by following the instructions shown on the Purpl offer page.
Only one switching or referral reward can be claimed per household, and the offer is subject to the current terms and eligibility requirements.
We know you care about the planet, and so do we.
That’s why we’ve partnered with Octopus Energy to make it easy for you to switch to great-value renewable electricity.
Switch to Octopus Energy and you’ll get £50 credit once your switch is complete. Existing customer? Find out how you can benefit too. T&Cs apply, and only one switching offer can be claimed per household.
When you join Octopus you’ll be asked if you’d like to be added to the Priority Services Register. Octopus offer priority services to customers with different vulnerabilities, or who are in need of some extra help.
You’ll be able to let Octopus know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else they should know.
As well as offering specific support for you, Octopus energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount.
You can find out more here:
For so many families in the disabled community, a spike in wholesale energy pricing isn't just an inconvenience, it is a direct threat to daily living. If your condition forces you to spend more time inside, requires a combi-boiler to maintain high room temperatures to prevent physical pain, or relies on continuous mains-powered mobility aids, your baseline consumption is naturally higher than average. We work hard to highlight energy efficiency partnerships that shield our members from the volatile high street.
However, changing your daily usage habits is only one part of the puzzle. Every single energy supplier in the UK is legally required to maintain a Priority Services Register (PSR) to protect vulnerable households, alongside distributing targeted financial support like supplier hardship grants and winter credits. If you are struggling to keep on top of rising storage heater or gas outgoings, explore my complete guide below:
How to reduce your disability household bills.
Georgina, Founder of Purpl
Octopus Energy has developed several services to make managing an energy account more accessible.
Its website and online account have been designed to work with keyboards and screen readers. Customers can use these tools to request quotes, sign up, submit meter readings, read bills and update account information. Octopus says its website uses logical headings, descriptive image text, clear buttons and high-contrast content.
Customers can also submit meter readings using an automated telephone service if the phone number they call from is linked to their Octopus account. This gives people another option when using the website or app is difficult.
Deaf British Sign Language users can contact Octopus through SignVideo. The service connects the customer to a BSL interpreter, who communicates with an Octopus energy specialist on their behalf.
Priority Services Register support may include:
Support is based on individual circumstances and may vary by location and need. Joining the Priority Services Register is free.
Octopus customers receive a unique referral link. When an eligible friend switches using that link, both households can currently receive £50 energy credit. Referral terms apply, and the link usually needs to be used when the new customer signs up.
Octopus also operates the Octo Assist customer support fund. Support may include tailored payment help, standing-charge waivers and practical measures such as electric blankets for customers with specific vulnerabilities or medical needs. Assistance is assessed individually and is not guaranteed.
Energy is an essential service for every household, but some disabled people rely on it more heavily.
Electricity may be needed to power mobility equipment, stairlifts, adjustable beds, ventilators, medication refrigeration, communication devices or temperature-control equipment. Working from home, attending online medical appointments and managing care can also increase household energy use.
Octopus allows customers to explain these needs through the Priority Services Register. This may make it easier to access appropriate communication, account management and emergency support.
The Octopus app and online account can help customers view their energy use, submit meter readings and manage payments in one place. This may be useful for people who find telephone calls or paper administration difficult.
However, smart tariffs are not automatically suitable for every disabled household. Some offer cheaper electricity at particular times but charge more during busy periods. A household that cannot safely move essential energy use to different times should compare the full tariff carefully before switching.
Help centre & FAQs: Octopus Energy Support Hub
Priority Services portal: Octopus Priority Services Register
Digital Accessibility Statement: Octopus Accessibility Policy
Direct enquiries email: [email protected]
Freephone telephone line: Call 0808 164 1088 or 0808 196 6842 (Lines open 9am to 5pm, Monday to Thursday, and 9am to 4pm on Fridays).
You can request a quote using your postcode and estimated or actual energy usage.
Once you have signed up, Octopus normally manages the switch and contacts your existing supplier. Octopus says switches will usually be completed within three working days, although some transfers may take longer.
There should be no interruption to your gas or electricity supply. You normally continue using the same pipes, cables and meters unless a separate meter upgrade is arranged.
Take an opening meter reading when requested. This helps Octopus and your previous supplier agree where the old account ends and the new one begins.
Customers normally receive a 14-day cooling-off period after agreeing to switch.
You can ask Octopus to cancel the switch during this period. If energy supply has already started, you may still need to pay for the energy used before cancellation.
You can switch from Octopus to another energy supplier.
Exit fees depend on the tariff you select. Some flexible tariffs may not include exit fees, while fixed or specialist tariffs may charge a fee if you leave before the agreed end date.
Any exit fee should be shown when you sign up. Check your tariff terms before switching or changing supplier.
Octopus will produce a final bill using your closing meter reading. Account credit should be returned after the final bill has been calculated, while any outstanding balance will still need to be paid.
Disabled people and those living with long term health conditions often face higher energy costs. Medical equipment, mobility aids, heating, cooling and spending more time at home can all increase gas and electricity use.
By working with Purpl, Octopus Energy is helping eligible members receive £50 towards their energy account while supporting our disabled-led mission to reduce the disability price tag.
The partnership also helps Purpl members learn about the Priority Services Register, accessible account support and financial assistance that may be available when energy costs become difficult to manage.