O2 Discount Codes in September 2026

What should you know before choosing O2?

O2 provides mobile, SIM-only, handset and connected-device services across the UK.

Disabled customers can ask O2 to record their accessibility requirements so they do not have to explain them every time they get in touch. O2 also has a specialist Access For You team for customers with more complex ongoing needs.

Purpl members can access exclusive savings on selected O2 SIM-only plans, subject to the current offer terms.

Georgina's founder insight

Staying connected isn't just about home internet - having affordable mobile data is just as critical for managing hospital appointments on the go, ordering repeat prescriptions, or staying in touch when you are away from home. O2 offers a dedicated Essential Plan for £10 a month that includes 10GB of data, unlimited calls and texts, and a flexible 30-day rolling contract. If you receive Universal Credit, Pension Credit, or income-based support, it is a great low-cost way to keep your mobile bill under control. Read our guide to see how mobile social tariffs work alongside home broadband savings.

Read my article Broadband social tariffs: how disabled and low-income households can get cheaper internet

Georgina, Founder of Purpl

How can you save money with O2?

• Purpl disability savings: Eligible Purpl members can access exclusive O2 SIM-only deals.
• O2 Essential Plan: Eligible people receiving certain income-related benefits can access O2's lower-cost social mobile tariff.
• No long-term contract on Essential Plan: The O2 Essential Plan runs on a 30-day airtime plan and can be cancelled without an early exit charge.
• National Databank support: O2 also supports access to the National Databank for people struggling to stay connected.

Why might disabled people choose O2?

A reliable mobile connection can be especially important for disabled people who use healthcare apps, manage appointments, stay in touch with carers or family, work remotely or rely on digital services.

O2 also offers several practical adjustments to make both its services and customer support easier to use.

Accessibility and additional support

Record your support needs: O2 can add agreed accessibility requirements to your account so staff can take them into account in future contacts.

Access For You: O2 has a specialist team for customers with more complex ongoing support needs.

Accessible bills: Pay Monthly customers can receive bills in Braille, large print or audio free of charge.

British Sign Language support: O2 provides BSL support through InterpretersLive!.

Relay UK: Deaf, hard-of-hearing and speech-impaired customers can contact O2 using Relay UK.

Carer or family support: Customers can nominate a trusted friend or family member to help manage their account.

In-store adjustments: O2 stores offer hearing loops, seating on request, help reading or completing forms, phone setup support and accessible-format printing.

What is the O2 Essential Plan?

The O2 Essential Plan is a lower-cost social mobile tariff for eligible people receiving certain benefits.

It currently includes 10GB of data, unlimited UK calls and texts for £10 a month, on a 30-day airtime plan with no upfront costs, no long-term contract and no price rises.

Qualifying benefits currently include:

• Universal Credit
• Guarantee Credit element of Pension Credit
• Income Support
• Income-based Jobseeker's Allowance
• Income-based Employment and Support Allowance.

O2 Essential Plan: https://www.o2.co.uk/essential-plan

O2 customer service

Contact: https://www.o2.co.uk/contactus

Help: https://www.o2.co.uk/help

Accessibility support: https://www.o2.co.uk/access-for-all

Support request form: https://www.o2.co.uk/access-for-all/support-request-form

Email: [email protected]

Pay Monthly customers: 202 from an O2 mobile or 0344 809 0202

Pay As You Go customers: 4445 from an O2 mobile or 0344 809 0222.

Why is O2 working with Purpl?

Mobile connectivity can be essential for disabled people, particularly for accessing healthcare, staying connected with carers and family, managing services online and maintaining independence.

By partnering with Purpl, O2 gives eligible disabled people, people with long term health conditions and registered carers access to exclusive savings on selected SIM-only plans, while its separate accessibility services and Essential Plan provide additional support for customers who need it.