Not On The High Street Discount Codes in November 2026

How to redeem the Purpl Not On The High Street discount

1. Log in to Purpl and open the Not On The High Street offer.
2. Verify your eligibility if your Purpl membership has not already been verified.
3. Reveal and copy the Not On The High Street discount code.
4. Spend at least £30 on eligible products and enter the code at checkout before paying.

Purpl members currently get 15% off when they spend £30.

What should you know before shopping with Not On The High Street?

Not On The High Street is a marketplace rather than a single retailer holding all the stock itself. Products are sold by individual independent businesses, so delivery times, postage charges, personalisation options and return addresses can vary by seller and product.

This is particularly important when buying personalised or made-to-order gifts. Production and delivery can take longer, and some personalised products cannot be cancelled or returned simply because you change your mind once the seller has started making them.

How can you save money at Not On The High Street?

• Purpl disability discount: Get 15% off when you spend £30 through Purpl.
• Price Promise: If you find an identical product you bought from Not On The High Street for less at one of its approved retailers within seven days of your order being accepted, you may be able to claim the difference back as a Not On The High Street voucher.
• Compare delivery costs: Not On The High Street sellers set their own delivery options and charges, so check these before completing your order, particularly if you are buying from several different sellers.
• Gift vouchers: Not On The High Street gift vouchers can be used across the marketplace and normally have 12 months to be redeemed.

Why might disabled people choose Not On The High Street?

A wide choice without visiting multiple shops: If pain, fatigue, reduced mobility or another health condition makes a long shopping trip difficult, Not On The High Street brings products from many independent sellers into one marketplace. You can search for gifts, personalise them and arrange delivery from home.

Direct-to-recipient gifting: Many products can be sent straight to the person you are buying for. This can remove the extra steps of receiving a gift yourself, repackaging it and then travelling to post or deliver it.

Personalisation can make gift buying simpler: The marketplace has a particularly strong focus on personalised gifts, letting you add names, dates, messages, photographs and other details to eligible products before ordering.

There is an important limitation to remember: products come from different sellers, so accessibility-related practical details such as parcel size, packaging, delivery service and production times are not consistent across the whole marketplace. Check the individual product listing if any of these are important to you.

Not On The High Street customer service and returns

Customer service

Help centre: https://info.notonthehighstreet.com/hc/en-us

Contact support: https://info.notonthehighstreet.com/hc/en-us/articles/15114619527444-How-do-I-contact-Not-On-The-High-Street

Email: [email protected]

Not On The High Street also provides an online chatbot and a customer-service request form. Current support hours are Monday to Friday 9am–5.30pm and Saturday 8.30am–5pm, excluding Sundays and public holidays.

If your question relates to an existing order, Not On The High Street recommends contacting the seller directly first. Sellers should normally respond to order enquiries within one working day.

Returns, cancellations and exchanges

For eligible returnable products, you have 28 days from receiving the goods to tell the seller you want to return or exchange them, followed by another 14 days to send the item back.

Because Not On The High Street is a marketplace, products must be returned to the individual seller's return address, not to Not On The High Street's registered office. Contact the seller before returning anything so you have the correct address.

Personalised and specially made products may not be cancellable once the seller has accepted the order or begun making the item. If you want to cancel, contact the seller as quickly as possible.

If you bought something as a gift and the recipient wants to return it without telling you, Not On The High Street customer service can help arrange an exchange with the same seller or provide the recipient with a gift voucher, where the product is eligible for return.

Why is Not On The High Street working with Purpl?

Birthdays, Christmas, anniversaries and other occasions do not disappear because someone is living with the extra financial pressures that can come with disability.

By partnering with Purpl, Not On The High Street enables eligible members to get 15% off when spending £30, helping make personalised gifts, cards, jewellery, homeware and other occasion purchases more affordable.