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© 2026. The Purpl Co Limited. All rights reserved.
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© 2026. The Purpl Co Limited. All rights reserved.
Looking for a verified Hometree disability discount? Purpl members can save 15% on selected Hometree boiler, plumbing, drains and appliance cover. We’ve partnered directly with Hometree to help disabled people, people with long term health conditions, and parents and carers save on cover for some of the things that keep a home running. Having heating, hot water or essential appliances out of action can be difficult for anyone, but it can have an even bigger impact if you spend more time at home, need a warm environment for your health or find organising repairs difficult.
Hometree offers boiler and heating cover, plumbing and drains cover, home electrics cover, appliance cover and landlord plans. The exact level of protection depends on the plan you choose, so it is worth comparing what is included rather than assuming every Hometree policy covers the whole home.
Its core home plans offer 24/7 claims support, with repairs handled through Hometree's engineer network. Some plans also include an annual boiler service, while parts and labour are included for covered repairs subject to the policy terms.
There is also an important waiting period to know about: Hometree says cover starts immediately, but you cannot make a claim during the first 14 days.
A broken boiler, blocked toilet or failed washing machine can quickly become more than an inconvenience if your disability means you rely heavily on your home environment.
For someone who finds it difficult to arrange tradespeople, make repeated phone calls or manage an unexpected repair bill, having a single cover provider can make things simpler. Hometree lets existing customers request repairs online, and claims support is available 24/7.
Online repair booking: Existing Hometree customers can request a repair online. Hometree then arranges an engineer and sends updates by text and email.
24/7 claims support: Claims support is available around the clock, which can be useful when heating, plumbing or electrical problems happen outside normal office hours.
Annual boiler servicing: Selected plans include a yearly boiler service carried out by a Gas Safe engineer.
Wider home cover: Depending on the plan, Hometree can cover central heating, plumbing, drains and electrics as well as the boiler.
Hometree can cover a range of everyday appliances including:
Hometree says appliances must generally be 10 years old or younger and cannot have been bought second hand or at auction. Proof of purchase may be requested.
For appliance claims made after the first 45 days, there is currently no excess for appliances under six years old, while appliances aged six years or more carry a £60 excess. A much higher excess applies to claims within the first 45 days, so this is worth checking carefully before taking out the policy.
Contact Hometree: https://www.hometree.co.uk/contact/
Existing customers can request repairs online, or contact Hometree through live chat, WhatsApp or its email form. Hometree's claims support is available 24/7.
Contract enquiries: 0330 912 4843 Monday to Friday: 9am to 5pm
Yes. Hometree provides a 14-day cooling-off period from the start date of the contract.
If you want to cancel after the cooling-off period, the process and any charges depend on the policy and whether you have already used services under it, so contact Hometree before cancelling your Direct Debit.
Disabled households can already face higher energy use and other extra costs at home, so an unexpected boiler, plumbing or appliance repair can add even more pressure.
By partnering with Purpl, Hometree gives disabled people, people with long term health conditions, and parents and carers 15% off selected home cover, helping reduce the cost of protecting some of the systems and appliances they rely on every day.
Hometree savings
<£500
Hometree savings
<£500
