AO Discount Codes in November 2025

AO (trading at ao.com) is one of the UK’s most trusted online electrical and appliance retailers, specialising in everything from washing machines, fridge-freezers and TVs to laptops and smart home gadgets. With a strong logistics network and reliable service, AO serves customers looking for value, fast delivery and quality products. The brand also emphasises sustainability by running its own recycling operations for large domestic appliances.

AO works with Purpl to offer an AO disabled discount, allowing Purpl members to access appliance and electronic savings tailored to their needs. This partnership supports Purpl’s mission of shopping discounts for disabled people and mobility-friendly home-appliance savings UK, helping make large purchases more accessible and affordable.

1. Look out for the “Best Buys” section on the AO site for competitively priced appliance deals.
2. Explore their finance options for spreading the cost of large appliances — useful if upfront cost is a concern.
3. Free next-day or timed delivery available for many UK postcodes, helping you save time and travel.
4. Subscribe for newsletters from AO to receive exclusive codes and early-access offers.

1. Wide selection: Covering UK’s top brands and appliance categories in one place.
2. Accessible service: Delivery options, installation services and recycling make the process easier for disabled or mobility-limited users.
3. Trustworthy brand: AO is recognised for reliability and transparency in online appliance retail.
4. Inclusive savings: The AO disabled discount means disabled people and those with additional costs can access better value appliances.
5. Supportive logistics: With their own delivery fleet and strong infrastructure, AO reduces stress around large item delivery and installation.

AO promotes accessibility and ease of shopping through:

1. Home delivery and installation services, reducing the need for in-store visits or travel, beneficial for those with mobility limitations.
2. Clear website layout and checkout process, compatible with assistive technologies and easier navigation for users with sensory or accessibility needs.
3. Disposal and recycling services, meaning less physical burden for customers when replacing large appliances.
4. The Purpl-AO partnership, which helps disabled customers access high-cost appliances via tailored discounts — supporting independence and reducing financial barriers.

Customer Service:

AO’s UK customer support team handles queries about orders, delivery, returns and fault reports.

1. Phone: 0161 470 1200 (UK-based)
2. Customer Service Link: AO Contact & Help

Return Policy:

1. Change of mind returns: Items unused can be returned within 30 days of delivery. Collection fees apply depending on item size (e.g., up to £49.99 for large items).
2. Faulty items: If delivered with a fault, AO will arrange a repair, replacement or refund under UK consumer law.
3. Note: If the item has been used beyond inspection, the refund may be reduced.
4. Full terms are available on AO’s website.

1. Tip: Use your AO disabled discount when purchasing larger items like washing machines or fridge-freezers — these often represent the biggest savings for disabled users when combined with mobility-friendly delivery.
2. Insight: Many disabled customers benefit from products with easier installation, fewer physical demands and reliable support — AO’s delivery & recycling model supports that need.
3. Tip: Subscribe to AO’s email alerts so you’re first to know about deep discounts or clearance stock; combine with your Purpl code for maximum value.
4. Insight: High-cost appliance purchases can create additional burden; the combination of a discount and flexible delivery helps reduce upfront and physical strain.
5. Tip: Before purchase, check whether delivery includes installation and old-appliance removal — for mobility-limited households this can save significant hassle.

AO UK is a leading online electrical retailer offering a broad selection of appliances, excellent service and accessibility-focused delivery options. Through its partnership with Purpl, eligible members can access an AO disabled discount, ensuring that essential home-appliance purchases become more affordable and manageable for disabled individuals and those managing mobility constraints. Whether you’re shopping for a new kitchen appliance, TV or smart home product, AO and Purpl together make the process smarter, easier and more inclusive.