AO Discount Codes in August 2026

Shopping with AO

AO is one of the UK's leading online electrical retailers, specialising in household appliances, consumer electronics, computing, mobile phones and home technology. Since launching in 2000, AO has become a popular destination for customers looking to buy washing machines, fridge freezers, cookers, televisions, laptops, vacuum cleaners and other essential household appliances online.

The retailer is known for offering a wide range of products from leading brands including Samsung, LG, Bosch, Hotpoint, Shark, Ninja, Dyson, Apple and many more. Customers can compare products, read reviews, arrange installation services and choose delivery options to suit their needs.

Many disabled people and people with long term health conditions rely on home appliances and technology to support independent living and make everyday tasks easier. Home delivery, installation services and old appliance recycling can help reduce the physical effort involved in replacing large household items.

AO works with Purpl to help eligible members save money through an AO disability discount. These savings can help make essential appliances, household technology and everyday electronics more affordable for disabled households across the UK.

Other ways to save with AO

• Shop AO Clearance & Outlet: Check out graded, box-damaged, and clearance products for steep discounts on major appliances.
• Track Seasonal Promotions: Look for major markdown events during Black Friday, Boxing Day, and bank holiday sales.
• Sign Up for AO Emails: Receive direct notifications regarding exclusive offers, price drops, and product updates.
• Compare Long-Term Running Costs: Prioritise energy efficient appliances that could reduce your ongoing monthly utility bills.
• Look for Bundle Deals: Check for promotional savings when purchasing multiple related appliances at the same time.
• Review Flexible Finance Options: Spread the cost of larger, unexpected purchases using AO's available finance plans (subject to status and lending criteria).

Why Purpl members love AO

• Wide range of household appliances and electronics.
• Home delivery available throughout most of the UK.
• Installation services available on many products.
• Old appliance recycling options help make replacements easier.
• Detailed product reviews and buying guides.
• Products available from leading household brands.
• Flexible delivery options on many orders.
• Helpful customer service and support resources.

Accessibility and helping the disabled community

• Online shopping allows customers to compare products from home.
• Home delivery helps avoid transporting heavy appliances.
• Installation services are available on many products.
• Appliance recycling services can remove old appliances when new products are delivered.
• Detailed product specifications and buying guides are available online.
• Customer support is available by phone, live chat and online help services.
• AO offers delivery tracking and delivery updates.
• Returns can be arranged online through customer services.
• AO does not advertise Royal Mail home collection as a standard returns service.
• Customers requiring additional support can contact AO directly before ordering.

Customer service and return policy

Customer service

Customer service page: https://ao.com/help

Contact page: https://ao.com/help/contact-us

Returns / cancellations / cooling-off

• Full Policy Details: https://ao.com/help-and-advice/delivery-and-services/returns
• Standard Return Window: Unwanted, unused products can generally be returned within 30 days under AO's standard retail policy.
• Extended Return Window: An extended 100-day return window is available exclusively to paid AO Five Star members.
• Product Condition: Items must be completely unused and in a resalable condition. Built-in, installed, or water-filled appliances are subject to distinct return conditions and depreciation deductions.
• Collection Fees: While small items under 25kg can often be dropped off locally for free, arranging an AO home collection for large appliances due to a change of mind typically incurs a collection charge (often around £49.99).
• Standard Couriers: AO does not use Royal Mail home collection as a standard returns service.
• Faulty Items: Faulty products qualify for a repair, replacement, or refund depending on the time elapsed since delivery and specific circumstances. Consumer rights continue to apply in full alongside AO's commercial policies.

Purpl tips & insights about AO

• Compare annual energy costs when buying major appliances.
• AO outlet and clearance products can offer significant savings.
• Appliance installation packages can be worthwhile if mobility is limited.
• Check whether old appliance recycling is available in your area.
• Read customer reviews for real world performance insights.
• Consider extended warranty options on higher-value purchases.
• Bundle purchases may provide better value than buying separately.

AO and working with Purpl discounts

AO and Purpl work together to help eligible members save money on household appliances, electrical products and home technology. Through an AO disability discount, Purpl members can access savings on products that help make everyday life easier, more comfortable and more convenient.

Whether you're looking for a new washing machine, fridge freezer, television, vacuum cleaner, laptop or kitchen appliance, Purpl helps make essential technology more affordable for disabled people and people with long term health conditions across the UK.