Shopping with RSPB Shop: A guide for Purpl members
RSPB Shop is the official online store of the Royal Society for the Protection of Birds (RSPB), the UK's largest nature conservation charity. Every purchase helps support the RSPB's work protecting birds, wildlife, and habitats across the UK, making it a popular choice for people who want their shopping to contribute directly to nature conservation.
The shop offers a wide range of products including bird food, bird feeders, nest boxes, wildlife cameras, binoculars, gardening products, gifts, clothing, homeware, books, children's activities, and wildlife-themed accessories. Many products are designed to help customers attract, support, and observe wildlife in their gardens and local communities.
Many disabled people and people with long-term health conditions enjoy birdwatching, gardening, and wildlife observation as accessible hobbies that can be enjoyed from home or at their own pace. RSPB Shop provides products that help make nature more accessible, whether that's through garden bird feeding, wildlife-friendly gardening, or observing birds from a window or outdoor space.
RSPB Shop works with Purpl to help eligible members save money through an RSPB Shop disability discount. These savings help make bird food, wildlife equipment, gifts, and nature-friendly products more affordable, granting verified members 10% off their order.
Why Purpl members love RSPB Shop
- Conservation support: Profits directly fund wildlife conservation projects and habitat protection across the UK.
- Extensive variety: A massive catalog of premium bird foods, feeds, specialised seasonal nest boxes, and feeder styles.
- Accessible home hobbies: Products make it simple to engage with local nature right from a window, balcony, or garden patio.
- Direct home delivery: Heavy bags of bird food, seed mixes, and suet cakes are delivered straight to your doorstep, saving you the physical lifting of buying from retail stores.
- Expert advice integration: Accompanied by detailed online buying guides and food spec lists to help you pick the right items for your local wildlife.
Other ways to save with RSPB Shop
- Buy seed and suet in bulk: Purchasing larger 12.55kg or 25kg bags of bird food offers a significantly lower cost-per-kilogram than smaller pouches.
- Track seasonal feeder bundles: Look for combined starter packs that bundle structural bird feeders with their matching seed mixes at a reduced price.
- Explore online clearance sales: Check the dedicated "Outlet" or sale tabs on their website throughout the year for clear-out discounts on seasonal gifts and homewares.
- Utilise the free delivery threshold: Group your orders together to hit their minimum spend threshold to automatically trigger free standard UK delivery.
- Sign up for the digital newsletter: Subscribe to RSPB shop emails to get early alerts regarding flash promotions, bird food price drops, and wildlife tips.
Accessibility and helping the disabled community
- Shop safely from home: Complete browsing, comparison, and checkout controls can be managed fully online.
- doorstep delivery setup: Standard couriers can follow specific safe-place instructions specified at checkout, ensuring packages are left in a reachable, dry location if you cannot get to the door in time.
- Accessible wildlife tracking: High definition wildlife cameras and window-mounted clear bird feeders allow up-close animal viewing without leaving the house.
- Hassle-free return paperwork: Return shipping is completely free using the pre-printed Freepost label included inside your delivery box, removing the need to print labels or pay at the Post Office counter.
RSPB's Customer service and return policy
Customer support
- Contact and help desk page: shopping.rspb.org.uk/helpdesk/contact-us
- Customer support email: [email protected]
- General enquiries line: 0345 034 7733 (Lines open Monday to Friday, 9am to 5pm)
- Telephone ordering line: 0345 034 7733 (Open daily, 9am to 5pm)
Returns, cancellations, and refunds
- Full policy details: shopping.rspb.org.uk/page/delivery-and-returns
- No-quibble return window: RSPB Shop provides a generous 90-day return policy for a replacement or a full refund for any reason.
- Bespoke exclusions: The 90-day guarantee excludes custom made-to-order products, personalised items, direct-delivery supplier items, Moorcroft ceramics, and Royal Crown Derby paperweights.
- Technical goods: Binoculars, telescopes, and electrical items must be returned completely unused, in their original packaging, and in a fully resalable condition unless they arrived mechanically faulty.
- How to return: Stick the pre-printed Freepost label found on your initial delivery note onto your return parcel and hand it in at a local Post Office counter.
- Refund processing: Once received and checked, refunds are processed back to your original payment card within 14 to 21 days. Statutory consumer rights are fully protected under UK law alongside this policy.
Purpl tips & insights about RSPB Shop
- Buying bird food in larger quantities can often provide better value.
- Wildlife cameras can be a great way to enjoy nature from home.
- Nest boxes are best installed before the breeding season begins.
- Different bird species prefer different types of food, so variety can attract more wildlife.
- RSPB buying guides can help you choose the most suitable products.
- Garden wildlife products can help create accessible outdoor hobbies.
- Every purchase helps support conservation work across the UK.
RSPB Shop and working with Purpl discounts
RSPB Shop and Purpl work together to help eligible members save money on bird food, wildlife products, gifts and nature-friendly accessories. Through an RSPB Shop disability discount, Purpl members can access savings while supporting one of the UK's leading wildlife conservation charities.
Whether you're feeding garden birds, improving your outdoor space for wildlife or looking for gifts for a nature lover, Purpl helps make wildlife-friendly shopping more affordable for disabled people and people with long term health conditions across the UK.
